01
A professional first hello
An AI receptionist configured for your services, opening hours and FAQs. Capture enquiries and route requests to the right person.
MELBOURNE BUSINESSES. MEET YOUR NEXT TEAM MEMBER.
Your next receptionist.
Powered by AI.
Built for you.
More answered calls. Easier bookings. Less busywork.
Professionally built AI receptionists, booking systems, customer service agents and automated workflows for Melbourne businesses. We set it up around the way you work—so you can get back to running your business.
Introductory setup · Monthly support and usage quoted separately
Built around your business Melbourne-based team Human handover
Your AI front deskA warmer welcome. A smarter workflow.
EXAMPLEINCOMING ENQUIRYA new customer. Taken care of.
“Hi! Thanks for calling. How can I help you today?”
“Can I book an appointment for Friday?”
“Of course. Let’s find a time that works for you.”
From enquiry to next stepCapture details → check availability → confirm
Illustrative workflow · Features depend on your agreed integrations.
Your business, with more time for people.
AI THAT GETS TO WORK
You run the business.
We build the extra hands.
For trades, salons, professional services, clinics and growing local teams. Start with one useful workflow. Build from there.
02
Turn interest into bookings
Connect supported booking tools, collect the details you need and guide customers towards their next appointment.
03
Helpful answers. Human backup.
Customer service agents grounded in your business information, with clear escalation when your team needs to step in.
04
Less admin between it all
Connect enquiries, follow-ups and your existing systems with automated workflows that cut out repetitive handling.
44%
AI is moving from “one day” to everyday.
Australian SME AI adoption reached 44% in February 2026. Yet 19% of SMEs reported they did not know how to use AI in their business. We help turn that uncertainty into a practical implementation.
Source: National AI Centre, December 2025–February 2026 insightsYOUR FIRST STEP INTO BUSINESS AI
Big possibilities.
A smaller first step.
Start with a focused AI receptionist setup, professionally configured for your business. No need to automate everything at once.
Starter projects: A$500–A$3,000From a small, clearly scoped workflow to a focused starter build.Full implementations: A$3,000–A$12,000For connected reception, booking, customer service and workflow systems, plus monthly support.
INTRODUCTORY OFFER
AI receptionist starter
A$990
One-off setup · GST included
- One business and one agreed reception workflow
- Your greeting, business FAQs and enquiry capture
- A clear handover path to your team
- Configuration, testing and a handover session
Monthly support, call/AI usage and third-party subscriptions are additional and quoted before you commit. Calendar/CRM integrations and extra workflows are scoped separately. Final scope confirmed in writing.
01 Tell us what takes your time02 We scope, build and test03 Launch with support
A few things worth knowing.
Is this built for my business?
Yes. We configure the greeting, business information, enquiry flow and handover rules around your team. We work from Narre Warren with businesses across Melbourne, the south-east and Australia.
What does the introductory A$990 price cover?
One AI receptionist setup for one business and one agreed reception workflow, including FAQs, enquiry capture, a staff handover path, configuration, testing and a handover session. The setup price includes GST. Monthly support, usage and third-party subscriptions are quoted separately; integrations and additional workflows require a separate scope.
Can you connect my booking system or CRM?
We assess your existing tools first. Supported calendar, booking and CRM integrations can be included in a separately scoped implementation. We confirm compatibility and costs before work starts.
What if a customer needs a real person?
We agree on escalation and handover rules with you. AI handles the defined tasks; your team remains the point of contact for complex, sensitive or out-of-scope requests.
Choose your starting point
What are you planning?
Business automation & software
Connect systems, reduce double handling and build the tools your team actually needs.
Explore this pathHealthcare software & reception
Plan patient portals, practice workflows and AI-assisted reception with clear staff hand-offs.
Explore this pathHumanoid robots & buyer guidance
Explore Unitree configurations, Australian ordering and practical robotics project planning.
Explore this path5.0• 60+ Google Reviews
100+ doctors using our software
10,000 Facebook followers
Australian owned
Proof Before You Book a Call
Clients trust us because the work is clear, responsive, and built properly. Our code has also been used by brands including Tennis Australia, Coles, and Swiss Multivitamin.
MA
Moro Askar
2 weeks ago
I had a really smooth process start to end for the development of my web app. The team are all really great to work with and they made sure everything was done in high quality and on time!
AS
Ahmad Sarmast
3 weeks ago
Working with KPROAPPS has been an outstanding experience from start to finish. Their team showcases not only technical expertise but also a genuine commitment to understanding and addressing user needs. They consistently deliver solutions that are innovative, reliable, and perfectly tailored to the objectives of the project. What sets KPROAPPS apart is their professionalism, responsiveness, and meticulous attention to detail. Throughout the process, they maintained clear communication, ensuring that every aspect of the development aligned with our vision. Their ability to combine cutting-edge technology with a user-centric approach resulted in a seamless and highly functional product. I am thoroughly impressed with their dedication to excellence.
SA
Shiva Adely
1 month ago
As someone with no knowledge about apps myself, I found them easy to work with. They were very knowledgeable and would recommend them to others to use:)
PM
Pantea Makhmalbaf
1 month ago
Their knowledge and options provided were impressive and the whole development process was very smooth. Thank you!
Why Companies Trust Us
An AI Automation Consulting Team With Real Experience
Before we recommend software, we learn how your company, clinic, or team actually runs. That keeps the automation practical, secure, and easy for staff to adopt.
We Consult With the Company First, Not the Technology.
Companies do not need another confusing system. They need automation that removes friction from bookings, calls, reporting, patient data, Medicare workflows, and operational admin.
That is why every AI automation project starts with your workflow, your staff, and your risk profile. Then we design the simplest system that can do the job properly.
20+
Years Experience
100+
Doctors Using Our Software
10K+
Facebook Followers
95%
Client Satisfaction
Our Promise to Companies
We build AI automation software that saves time, reduces admin burden, and helps your team focus on the work that matters most. Privacy-aware, Medicare-integrated where needed, and built to last.
AI Automation Consultant Services
AI Automation Consulting for Companies and Clinics
Some companies need a complete platform. Others need one bottleneck fixed first. We consult with your team, find the highest-value workflow, and build the system around it.
EHR & Clinical Platforms
Electronic Health Records & Patient Management
Custom-built electronic health record systems designed for Australian doctors. Streamline patient records, clinical notes, Medicare billing, and referral management.
Explore this serviceExamples
Patient recordsMedicare billingClinical notesReferral management
Telehealth & Patient Apps
Virtual Care & Mobile Health
Give your patients the convenience of virtual consultations. We build telehealth platforms and patient-facing mobile apps for appointment booking, results, and messaging.
Explore this serviceExamples
Video consultationsPatient portalsBooking appsHealth monitoring
AI Automation Consulting
Workflow Automation For Companies & Clinics
As an AI Automation Consultant company, we help teams identify high-value bottlenecks, then build secure automation for admin, calls, documentation, reporting, and decision support.
Explore this serviceExamples
Workflow auditsAI triageSmart documentationProcess automation
Need a custom AI automation solution for your company?
Book a company consultation and we'll design the right solutionFeatured Clinic Solutions
Then We Turn the Plan Into Working Tools
Once the priority is clear, we build the system around it. These two solutions solve the most common clinic problems: fragmented records and overloaded reception.
Offering 1
Secure Clinical Platform Setup
A complete clinical management platform configured for your practice. We set it up, harden the security, and hand you the keys so you stay in control. get in touch for a custom quote.
Custom Quote
Tailored to your practice. No hidden costs. No monthly platform fees.
Deployed in 3-5 business days
Full EHR & Patient Records
Complete electronic health records with clinical notes, history tracking, prescriptions, and lab results — all in one place.
Appointment Scheduling
Built-in calendar and booking system with automated reminders, reducing no-shows and keeping your day running smoothly.
Multi-Provider Support
Whether you are a solo GP or a multi-doctor clinic, Kproapps Auto Desktop Assistant scales with role-based access for every team member.
Billing & Medicare Integration
Streamlined billing workflows with Medicare claim support, reducing admin overhead and getting you paid faster.
Enhanced Security Hardening
We go beyond defaults — encrypted data at rest and in transit, brute-force protection, audit logging, and IP whitelisting.
Your Server, Your Data
Hosted on your own infrastructure or our secure cloud. You own 100% of your patient data — no vendor lock-in, ever.
What's Included
- Full Kproapps Auto Desktop Assistant installation & configuration
- Enhanced security hardening (see below)
- Staff account setup & role configuration
- Data migration assistance from existing systems
- 30 days of post-launch support
- Documentation & training walkthrough
- Ongoing maintenance plans available
Enhanced Security Package
Patient data is sacred. Our security hardening goes far beyond the default install to keep your practice protected and compliant.
- Two-factor authentication (2FA) for all staff
- Encrypted database with AES-256 at rest
- SSL/TLS enforced on all connections
- Automated daily encrypted backups
- IP whitelisting & geo-blocking
- Full audit trail — every access logged
- Brute-force & rate-limit protection
- HIPAA & Australian Privacy Act compliant
Why Doctors Love Kproapps Auto Desktop Assistant
2+ hrs
Saved per day on admin
Automated workflows replace manual paperwork
40%
Fewer no-shows
Automated SMS & email appointment reminders
100%
Data ownership
Your data on your server — no vendor lock-in
$0/mo
Platform fees
Open-source means no recurring licence costs
Plus
Offering 2
AI Receptionist That Receives and Makes Calls
Our AI receptionist answers every incoming call, makes outbound calls for reminders and follow-ups, and handles patient enquiries — so your team can focus on what matters most: patient care.
Sound Familiar?
These are the challenges every busy medical practice faces — and they are costing you patients.
Missed calls = missed patients
Every unanswered call is a patient who books elsewhere. During peak hours, your staff simply cannot keep up.
Reception staff overwhelmed
Your front desk juggles walk-ins, phone calls, follow-ups, and admin — all at once. Something always slips.
After-hours enquiries lost
Patients call outside business hours and never call back. You are losing bookings every single night and weekend.
What Your AI Receptionist Does
Receives inbound calls and makes outbound calls — professionally, patiently, and around the clock.
Receives Every Call
AI receptionist picks up instantly — no hold music, no voicemail, no missed opportunities. 24/7, 365 days a year.
Makes Outbound Calls
Proactively calls patients for appointment reminders, follow-ups, recall notices, and confirmations — fully automated.
Books Appointments
Checks real-time availability, books patients directly into your calendar, and sends confirmation — all on the call.
Handles Enquiries
Answers common questions about services, hours, location, bulk billing, and more — just like a trained receptionist.
Intelligent Triage
Routes urgent calls to the right staff member. Knows when to escalate and when to handle it independently.
Natural Conversations
Sounds human, understands context, handles accents, and speaks multiple languages. Patients feel heard, not frustrated.
How It Works
01
We Set It Up
We configure the AI with your practice details, services, hours, and preferences.
02
Calls Are Routed
Overflow or all calls are forwarded to your AI receptionist — you choose.
03
AI Handles It
The AI answers inbound calls, makes outbound reminders, and triages as needed.
04
You Stay Informed
Get real-time summaries, call logs, and booking notifications in your dashboard.
The Impact on Your Practice
100%
Calls answered
Zero missed calls, day or night
24/7
Always available
Nights, weekends, and holidays
60%
Less phone burden
Free your staff to focus on patients
30s
Avg answer time
Instant pickup, no hold queues
Ready to modernise your practice?
Whether you need a full clinical platform, an AI receptionist, or both — get in touch and we'll tailor a solution for your practice.
Get a QuoteNo lock-in contracts. 30-day support included.
Delivery Process
A Predictable Path From First Call to Launch
You always know what is happening, what it costs, and what comes next.
01
You Tell Us
What problem are you trying to solve? We listen, ask questions, and make sure we understand exactly what you need.
02
We Plan It
We figure out the best solution and give you a clear timeline and price. No surprises, no hidden costs.
03
We Build It
We get to work. You'll see progress along the way and can give feedback. We keep you in the loop.
04
You Launch
Your software goes live. We make sure everything works perfectly and stick around to help if you need us.
Delivery Proof
Proof That We Can Ship Real Software
After trust comes evidence. These projects show the kind of systems we can plan, build, and launch.
World's First AI Instant Software Estimator
Revolutionary AI-powered instant estimator that provides accurate software project estimates in minutes. Clients register at portal.kproapps.com, receive automated email with estimated hours and optimal technology recommendations.
World FirstAI InnovationInstant QuotesMachine Learning
98% accuracy rate
Instant email delivery
World's first AI estimator
Coles Biometric Authentication System
Advanced biometric authentication system for Coles delivery drivers, featuring fingerprint and facial recognition to securely tag drivers on and off shifts with comprehensive workforce management.
Biometric AuthEnterprise WebNative MobileWorkforce Management
99.8% authentication accuracy
2,500+ drivers enrolled
35% reduction in timesheet discrepancies
Tennis Australia Event Entry Management System
Advanced SMS-based invitation and entry management system for Tennis Australia events, featuring iPad-based access control and automated guest verification systems.
Event ManagementSMS IntegrationiPad AppAccess Control
25,000+ SMS invitations sent
98.5% guest verification success rate
Revolutionary Workflow Kanban Board System
Simple yet visually appealing Kanban board designed for maximizing workflow efficiency for our clients. Revolutionizes collaborative development by enabling multiple developers to work on one program simultaneously.
Workflow ManagementTeam CollaborationReal-time SyncProductivity Tool
Multiple dev collaboration
Real-time synchronization
Workflow revolutionized
Airbnb Portfolio Automation & Property Management Suite
Comprehensive AI-powered automation system managing 10 Airbnb properties with dynamic pricing, guest communication, and operational intelligence.
Property TechAI AutomationWeb PlatformIoT Integration
95% occupancy rate
40% revenue increase
80% task automation
Start With AI Automation Consulting
Talk to an AI Automation Consultant Company
Tell us where your company, clinic, or team is losing time. We will map the problem, explain the options, and recommend the simplest next step.
Contact Information
What You Can Expect
- AI automation consulting before any build starts
- Company workflow and compliance aware planning
- 20+ years software experience