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Product supply & support

Retailer & Distribution Policy

Our relationship with Unitree Robotics, our Australian supply channel, and the support customers receive from KproApps.

Last updated: August 2026

Our Role

KproApps is an independent Australian retailer of genuine Unitree robotics products.

KproApps is not Unitree Robotics, the manufacturer of Unitree products, and does not represent itself as the manufacturer.

Products offered by KproApps are sourced through an authorised Australian distribution channel.

Unless expressly stated otherwise, KproApps is not itself an authorised distributor, agent, subsidiary or representative of Unitree Robotics.

Product Supply

Unitree products sold by KproApps are sourced from an Australian distributor and supplied to customers by KproApps as the retailer.

Product availability, specifications, manufacturer support and lead times may depend on the relevant distributor and manufacturer.

Warranty & Australian Consumer Law

Products sold by KproApps come with rights and guarantees that cannot be excluded under the Australian Consumer Law.

Where a product develops a fault, customers should contact KproApps in the first instance. KproApps may work with its Australian distributor and/or the manufacturer to assess the product and arrange an appropriate remedy.

Nothing in this policy excludes, restricts or modifies any rights or remedies available under the Australian Consumer Law that cannot lawfully be excluded.

Manufacturer Relationship

Unitree and associated Unitree product names, trademarks and logos are the property of their respective owners.

References to Unitree products on this website are for the purpose of identifying and describing genuine products offered for sale.

KproApps does not claim endorsement, sponsorship or an agency relationship with Unitree Robotics unless expressly stated in writing.

Sales & Support

The customer's sales contract is with KproApps. KproApps is responsible for providing customer service in relation to products purchased directly from KproApps, subject to our Terms & Conditions and applicable Australian law.

For manufacturer-related technical or warranty matters, KproApps may coordinate with the Australian distributor or manufacturer on the customer's behalf.