Buying a humanoid is closer to procuring technical equipment than ordering an ordinary consumer device. Model, development access, hands, computing, sensors, delivery and support should be settled before payment.
KproApps is an independent Australian retailer of genuine Unitree products sourced through an authorised Australian distribution channel. Many products are ordered on demand rather than held in stock.
1. Define the project requirement
Describe the task, environment, payload, runtime, software and people nearby. Ask which exact edition supports those requirements.
Do not choose from appearance alone. A development project usually needs an EDU or other secondary-development configuration.
2. Review an itemised quote
Confirm model, hands, wrists, compute, sensors, batteries, controller, charger, warranty, GST and freight. Check quote validity and payment terms.
KproApps retail prices may differ from manufacturer, distributor or other retailer prices.
3. Confirm availability and lead time
Availability is subject to confirmation with the Australian distributor. Ask whether the product is allocated, in local stock or expected from a future shipment.
Delivery times are estimates unless KproApps expressly guarantees a date, so include contingency in project plans.
4. Understand order fulfilment
The product may first come to KproApps or may be dispatched directly from the distributor on KproApps’ behalf. The customer’s purchase remains with KproApps regardless of fulfilment method.
Provide site access, delivery contacts and any specialist handling requirements early.
5. Inspect, accept and retain records
Check packaging, serial number and included items. Photograph freight damage immediately and complete agreed basic checks before custom movements.
Retain the quote, invoice, delivery record and configuration. If a product develops a fault, contact KproApps first so it can coordinate assessment and an applicable remedy.
Practical note: A clear order record protects the project: exact configuration, price, availability, delivery and support should all be visible.
Frequently asked questions
Is KproApps Unitree Robotics?
No. KproApps is an independent Australian retailer and does not represent itself as the manufacturer or an authorised Unitree distributor.
Does KproApps keep every robot in stock?
No. KproApps operates primarily on an order-on-demand basis and confirms product availability through its Australian distributor.
Who should I contact about a product problem?
Contact KproApps first. It may work with the Australian distributor and/or manufacturer to diagnose the issue and arrange an applicable remedy.
Specifications, configurations, availability and manufacturer terms can change. Confirm the current product configuration and written quotation before ordering.
